As a José Eber guest, your satisfaction is our utmost priority. If you are not completely satisfied with your purchase for any reason, you may return or exchange it within fourteen (14) days of the postmarked delivery date.
Please see below for more information
on our return policy.
•••
All returns must be postmarked within fourteen (14) days
of the delivery date. There is a 20% restocking fee for
the items you are returning.RETURNS PROCESS
To return an item, please email customer service at: manager@joseeber.com to initiate your return. After receiving a response, place the item securely in its original packaging and please provide our team the tracking number of your shipment.EXCEPTIONS
The following items cannot be returned:
Sale& Clearance ItemsAny liquid products
Lifetime Warranty
by TolProducts.comQUESTIONS
If you have any questions concerning our return policy, please contact us at: manager@joseeber.com